Do retailers need innovation labs to stay alive?

April 11, 2017

But retail today isn't what it used to be. Innovation is now moving much faster than when Sears first invented the catalog or when Macy’s led the way in nationwide big-box store expansion. As these once-mighty chains and others fall into potential death spirals of mounting challenges, many say it’s time for traditional brick-and-mortar retailers to face a hard truth — innovate or die....



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